Different Drips is dedicated to providing the highest standard of jewelry, which is why we proudly offer a Lifetime Guarantee for all purchases of all jewelry. If, under normal wear, your product becomes damaged, fades, or ceases to function, this guarantee entitles you to a one-time replacement for the piece. In the event that we no longer carry the exact item, you are welcome to exchange it for another piece of equal or lesser value. Please note that this Warranty does not cover any damages caused by user mishandling, such as scratches, accidental breakage, or water damage. For all Warranty Replacements, the customer will ship the item back.

Additionally, our Customized Jewelry is covered by our 30-Day Quality Guarantee. This policy ensures that if you experience any defects in craftsmanship or breakage due to manufacturing defects within 30 days of your purchase, you are entitled to a free, one-time repair of your piece. However, please be aware that this guarantee will be voided immediately if any user damage is detected, including water damage, accidental breakage, or missing stones. Once the 30-day guarantee period has elapsed, a $99 USD Repair Fee will be charged for any future repairable product issues.

At Different Drips, we are committed to your satisfaction and stand behind the quality of our jewelry. If you have any further questions or require assistance regarding our Lifetime Guarantee or 30-Day Quality Guarantee, please do not hesitate to contact our customer support team.

Yes, we do accept payments via Cash App. For further details and to proceed with the next steps, kindly reach out to us at differentdrips@gmail.com. We look forward to assisting you.

Different Drips ensures that all orders will receive comprehensive tracking information through email and/or SMS text notifications.

Regarding package delivery, once the tracking shows that the package has been delivered, Different Drips cannot be held responsible for any missing or lost packages. We advise you to utilize the provided tracking number to monitor your order's progress until it reaches its destination. In the event that the tracking shows delivery but you have not received your order, we recommend checking with your mailman, neighbors, or building manager/mail room before reaching out to us. If you are still unable to locate the package, please contact us, and we will initiate a claim. The outcome of the claim will determine whether we can provide a replacement for your order.

At Different Drips, we prioritize the smooth delivery of your orders and will assist you to the best of our abilities in case of any delivery concerns. If you have further inquiries or require support, please don't hesitate to contact our customer service team.

Different Drips ships to over 220+ countries worldwide!

When ordering outside of United States of America, the recipient is responsible for assuring the product can be imported to the destination country.

The recipient is the importer of record and must comply with all laws and regulations of the destination country. The recipient of an international shipment may be subject to import taxes, customs duties and fees, which are imposed once a shipment reaches the recipient's country.

Customs, duties, and taxes are non-refundable: so, a shipment that is refused because of unexpected import fees, the cost of the total order including original shipping and any return shipping charges will not be refunded. Customs policies vary widely from country to country; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates. Normal customs clearance is 1 business day.

To avoid a delay in receiving your order from customs, we strongly suggest:

Providing a phone number where you can be reached by customs when your product arrives. This phone number will be listed on the commercial invoice so customs can reach you to clear your order.
Please do not refuse a shipment or ignore requests from carriers regarding duty and/or tax liability charges. Be aware that most carriers will hold a shipment for 5 days after arrival in your country before they abandon or return it to the sender.

Different Drips holds no liability for missing or lost packages once the tracking status indicates delivery. We kindly request that you utilize the tracking number provided to monitor your order's progress until it reaches its final destination. In the event that the tracking number shows delivery but you have not received your order, we recommend taking the following steps before contacting us:

1. Check with your mailman: Confirm with your local mail carrier to ensure that the package was not mistakenly left elsewhere or delivered to a neighboring address.
2. Consult with neighbors: Inquire with your neighbors to determine if the package was inadvertently delivered to their address.
3. Contact building management/mail room: If you reside in a building with a mail room or management office, check with them to verify if the package was received on your behalf.

If, after taking these steps, you are still unable to locate the package, please reach out to us. We will initiate a claim on your behalf and work towards a resolution. It is important to note that the outcome of the claim will determine whether we are able to provide a replacement for your order.

Different Drips values your satisfaction and will strive to assist you throughout this process. If you have any further concerns or questions, please do not hesitate to contact our customer support team.

At our company, all of our jewelry undergoes a meticulous handmade process by our team of highly skilled artisans. Let us walk you through the intricate steps involved in crafting our exquisite pieces.

First and foremost, we begin with the base metal for our chains that are not specifically labeled under moissanite or S925. We carefully select high-grade stainless steel, known for its durability and resistance to corrosion. This choice ensures a sturdy foundation for our jewelry.

Next comes the gold plating stage, where we aim to create a luxurious and radiant finish. Our artisans expertly apply 18K gold to the stainless steel base not just once, but five times. This meticulous layering process ensures a rich and long-lasting gold coating that enhances the beauty of our designs.

Once the gold plating is complete, we move on to the next step, which involves adorning the jewelry with AAAAA Cubic Zirconia crystals. These exceptional crystals are meticulously set by our skilled artisans, ensuring precision and exquisite craftsmanship in every piece. The Cubic Zirconia adds a dazzling sparkle to our jewelry, elevating its elegance and allure.

In addition to the remarkable craftsmanship, our jewelry is designed with utmost care for your comfort and well-being. None of our products will tarnish or cause any skin irritations. We understand the importance of quality materials, and our jewelry is made to surpass your expectations. Our pieces are waterproof and sweatproof, assuring you that they can withstand everyday activities without compromising their beauty or integrity.

By combining the artistry of our skilled artisans, the meticulous process of gold plating, and the exquisite touch of AAAAA Cubic Zirconia crystals, we create jewelry that is both visually stunning and built to last. We take pride in offering you exceptional pieces that will bring joy and elegance to your everyday life.

Moissanite diamonds are a unique type of gemstone that closely resemble natural diamonds in appearance but are made from silicon carbide. They possess exceptional brilliance, fire, and clarity, making them a popular alternative to real diamonds. Moissanite diamonds are renowned for their remarkable optical properties, reflecting light with an intense sparkle that rivals that of genuine diamonds.

While both Moissanite and VVS1 diamonds have their own distinct characteristics and appeal, Moissanite diamonds offer several advantages over real VVS1 diamonds. Here are a few reasons why Moissanite diamonds can be considered superior:

1. Affordability: Moissanite diamonds are significantly more affordable than VVS1 diamonds of the same size and quality. This makes them an excellent choice for individuals seeking a stunning gemstone within a more budget-friendly range.

2. Environmental Impact: Moissanite diamonds are created in a laboratory, making them an ethical and environmentally friendly choice. In contrast, mining natural diamonds can have a substantial impact on the environment and can be associated with certain ethical concerns.

3. Durability: Moissanite diamonds rank highly on the Mohs scale of hardness, measuring 9.25 out of 10. This exceptional hardness ensures that Moissanite diamonds are highly resistant to scratches, abrasions, and chipping, making them a durable choice for everyday wear.

4. Brilliance and Clarity: Due to their unique refractive properties, Moissanite diamonds often exhibit a greater brilliance and fire compared to VVS1 diamonds. They can disperse light with stunning flashes of color, creating an eye-catching display.

On the other hand, VVS1 diamonds refer to natural diamonds that have been graded as having a Very, Very Slightly Included (VVS1) clarity rating. VVS1 is one of the highest clarity grades for diamonds, indicating that the stone has minute inclusions that are extremely difficult to detect even under 10x magnification. VVS1 diamonds are highly regarded for their exceptional clarity, but they also come with a higher price tag compared to Moissanite diamonds.

S925 refers to a type of silver used in jewelry making. The "S" stands for silver, and "925" represents the silver's purity level. S925 silver, also known as sterling silver, is made up of 92.5% pure silver and 7.5% other metals, typically copper. This alloy composition enhances the silver's strength and durability, making it suitable for creating intricate and long-lasting jewelry pieces.

Sterling silver is widely recognized and valued for its lustrous appearance and affordability. It is a popular choice for a variety of jewelry, ranging from rings and necklaces to bracelets and earrings. S925 silver jewelry is often stamped with a "925" mark to indicate its authenticity and purity.

In summary, Moissanite diamonds offer an affordable, environmentally friendly, durable, and brilliant alternative to real VVS1 diamonds. S925 refers to sterling silver, a widely used and valued silver alloy in jewelry making.

No, our gold-plated products are crafted with the same level of quality as our solid gold jewelry. We employ a superior plating process that exceeds industry standards, ensuring exceptional durability and longevity. Unlike ordinary gold plating, our process enhances the lifespan of our gold-plated jewelry significantly.

At our company, we continuously strive to enhance our manufacturing techniques, guaranteeing that our products remain at the forefront of longevity and quality. We invest considerable effort in refining our processes to ensure that our gold-plated jewelry stands the test of time and surpasses your expectations.

By choosing our gold-plated jewelry, you can trust that you're investing in pieces that are built to last. Our commitment to excellence and continuous improvement guarantees that our customers receive the longest-lasting and highest-quality gold-plated jewelry available in the market.

Please fill out our custom order form here - https://differentdrips.com/pages/custom-jewelry-consultation

All items within the Customizable collection are meticulously handcrafted by our team of skilled artisans. Our jewelry-making process begins with the careful selection of high-quality materials, such as precious metals and gemstones. Once the materials are chosen, our artisans employ their expertise and craftsmanship to shape and mold each piece with precision and care.

The process starts with the design phase, where our customers have the opportunity to customize their desired piece of jewelry, adding personal touches and selecting specific elements that reflect their unique style. Once the design is finalized, our artisans begin the meticulous process of bringing the vision to life.

Every step of the production is done by hand, ensuring attention to detail and a personalized touch. Our artisans carefully cut and shape the metals, soldering and joining them together to create the desired structure. Gemstones are meticulously set, with each stone carefully positioned and secured to enhance its beauty and durability.

Throughout the entire process, our artisans pay meticulous attention to every intricate detail, ensuring that the final product meets our highest standards of quality. Once the piece is complete, it undergoes a thorough inspection to ensure its craftsmanship and durability.

Due to the intricate nature of the handmade process and the dedication our artisans put into creating each piece, the production time for our Customizable collection is estimated to be between 10-30 business days. For Moissanite items that are not in stock and are made to order they will take 25-45 business days to create. We believe that this extra time is well worth the wait, as it allows us to deliver truly unique and meticulously crafted pieces of jewelry that will be cherished for years to come.

The following methods of payment are accepted:

• All major credit/debit cards such as: Visa, MasterCard, American Express, Discover, etc…
• Pre-Paid Debit Cards
• Cash App
• PayPal
• Sezzle Payments - pay in 4 equal installments, no credit required.
• Afterpay - pay in 4 equal installments, no credit required.
• Shop Pay - pay in 4 equal installments. Rates from 0%-36% APR. Payment options through Shop Pay Installments, are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. State notices to consumers https://www.affirm.com/licenses.

If we are unable to answer your question, please visit the contact us tab and provide us with the question and how we can assist you. We will typically respond to the request within 24 hours during regular business hours. You may reach out to us directly at info@differentdrips.com, be sure to include your name, order number, and any other important information that will allow us to better serve your request.